Privacy Policy
Last updated: October 15, 2026
This policy is published in English and Spanish. In case of any discrepancy, the English version governs.
Who we are
GalileiPay is a product of Galilei Technologies LLC, a Delaware limited liability company located at 131 Continental Dr, Suite 305, Newark, DE 19713. GalileiPay helps general contractors request and compare quotes from subcontractors. This policy covers our public website, the application at app.galileipay.com, the invitation pages subcontractors open from our emails, and our WhatsApp conversations, including Gallie.
What we collect
Account information: your name, your email address, your phone number if you opened the account over WhatsApp (the email is then optional), and the language you prefer. Business information: your company's legal name, address, trade and contact details. Projects and documents: the jobs you describe and the files you attach to them — takeoffs, scopes, contracts, plans and photos — and, for subcontractors, the quotes and documents you send in response to an invitation. Scheduling information: the times you offer or accept for site visits. Technical information: pages visited on our site and in the application, plus error diagnostics — see "Cookies and analytics" below. Help and messages: what you write to our automated assistant, the bug reports you send (with the screenshot, if you choose to share one) and, if you use WhatsApp, your number, when you agreed to receive messages, and the messages and files you send us there. Your professionals list: who you save, the notes and tags you write about each of them, and who you mark as hired on a job. It is private to your account: nobody else can see it and the professional is never told.
Automated reading of your documents
We use artificial intelligence providers to read the takeoffs, scopes and contracts that general contractors upload, and the quotes that subcontractors upload, in order to extract line items, quantities and prices. This means the content of those documents is transmitted to those providers for processing, under their own terms, and some of them process it outside the United States. We do not use your documents to train any model of our own. You always review the result before anything is sent to anyone, and you can enter line items by hand instead.
Help chat, WhatsApp and bug reports
Our help chat is answered by an automated assistant (AI), with human follow-up by email on request. We store the conversations, and when you are signed in the assistant can see a read-only summary of your account (plan, usage, quote requests) to answer your questions. The content of a conversation is sent to our artificial intelligence provider. Please don't share passwords or card numbers in the chat. If you use our WhatsApp assistant, the messages and files you send are stored with your account and processed in the same way. You can stop it at any time by replying STOP. If you send a bug report, the description and any screenshot you choose to share are stored privately and seen only by our team. A copy of the description — not the screenshot and not your email address — is also posted as an issue in our private GitHub repository. Share only the window you need, and avoid showing passwords, card numbers or other people's personal information.
Gallie, our WhatsApp assistant
Gallie is an artificial intelligence (AI) assistant that opens GalileiPay accounts over WhatsApp and helps you use your account there (asking for quotes from WhatsApp comes with the paid plans). She only writes to you after you write to her. What she asks and what we keep. Your phone number and your WhatsApp profile name; what your company does, its name, your city and your state; if you are a trade contractor, your trade and which company in our directory is yours; and, if you are a homeowner, your name, your home's city and your confirmation that you are at least 18 and own the home or are authorized to order work on it. We also keep the messages of the conversation and the GalileiPay link you came from, if any. Your consent. Before anything else, Gallie asks you to accept (tapping I accept or replying YES) the terms, this policy and WhatsApp messages from GalileiPay. We keep the version of the text you accepted and your reply. You can stop the messages at any time by replying STOP. An account without email. An account opened with Gallie needs no email address: your phone number is how you sign in. Gallie sends you links to sign in on the web over WhatsApp; each works once and expires after 15 minutes. You can add an email later in Settings. Job alerts. If you are a trade contractor, opening the account turns on alerts of jobs near you by WhatsApp. You can change them in Settings. AI and OpenAI. To understand your answers while you open the account, once you accept we send OpenAI your latest messages in the conversation and the details you have already given us (not the number you write from); until you accept we send it nothing. Once your account is open, Gallie may also use OpenAI to understand your messages and answer them: we then send it the conversation, what it needs to know about your account (such as your jobs, quotes, invitations and settings) and the files you send her. OpenAI processes all of this under its own terms; we do not use it to train any model of our own. The job assistant of paid plans is described above. How long we keep the conversation. If it ends with your account open, its messages stay with your account while it is active, as a record of what you accepted. If it ends without an account — because you say no, reply STOP, GalileiPay is not for you, or the conversation reaches its message limit — we delete its messages and what you told us right away; we keep your number, the date, the link you came from (if any), the language of the conversation and how it ended, to limit attempts per number. If you leave the conversation halfway, it closes after 24 hours without messages, and we delete its messages the next time you write to Gallie from that number; until then they stay stored, because we do not delete them automatically yet. If we hand the conversation to a person and then close it, we delete its messages and what you told us when we close it. You can ask us to delete them at support@galileipay.com.
Business directory
To help general contractors find subcontractors, we maintain a directory of construction businesses with information that is publicly available or that the businesses publish themselves, such as the business name, trade, city, phone number and business email. We use it to show businesses in search results and to send them invitations to quote on a job. Every invitation includes an unsubscribe link, and a business that unsubscribes is not invited again. A business can ask us to correct or remove its listing by writing to support@galileipay.com.
Who we share information with
We share only what each provider needs to do its job: artificial intelligence providers (document reading, the help assistant and Gallie, described above), Resend (email), Stripe (payments for paid plans), Amazon Web Services (encrypted storage of documents and of our audit records), Sentry (error monitoring), Meta (WhatsApp messages, only if you use them), GitHub (the text of bug reports, in a private repository) and Google (Google Analytics, described below, and Google sign-in if you use it). When a general contractor invites a subcontractor, we share with the subcontractor the contractor's company name, the job description and the line items requested; when the subcontractor answers, we share the answer and the quote with that contractor. We do not sell your information.
If you use GalileiPay as a homeowner
What we keep. Your name, your email address or your WhatsApp number, the ZIP code or the city of your home and, if you give it to us, the address of the job, together with what you upload about it: description, measurements and photos. Who sees it. The subcontractors you ask for a quote see the job description, the city and the documents you mark for them. If you open the job to subcontractors with an account, those of the trade near it see the same and can offer to quote. Photos reach them without the location data your phone saves in them. A subcontractor sees the exact address only when you confirm a site visit; before you confirm, decide whether you are comfortable with that person visiting. Unlike an invitation from a contractor, yours carries no company name: we tell subcontractors only that a homeowner is asking for a quote, and the city. Who else processes it. The providers listed above under "Who we share information with". Deleting it. Write to support@galileipay.com and we will delete your account and what you uploaded within 45 days, keeping only what the law requires us to keep.
Cookies and analytics
We use Google Analytics to measure how our public site and the application are used. Google Analytics sets cookies to do this. We have turned off Google's advertising signals and ad personalization for this data, and we do not use it for advertising or share it for advertising purposes. It is used only to understand product usage.
How long we keep it
We keep your account, projects and quotes while your account is active, and audit records for as long as we are required to; our audit log is written to storage that cannot be altered after the fact. If you close your account, we keep what we must for legal and accounting purposes and stop using the rest. Help chat conversations are deleted 24 months after their last message. Bug reports, with their screenshot and any contact email, are deleted 6 months after you send them; the text copy that goes to our private GitHub repository stays there until we remove it. Delivered emails keep only a receipt after 30 days. WhatsApp messages stay with your account while it is active; what we keep of a conversation with Gallie that does not end in an account is explained in "Gallie, our WhatsApp assistant". Your professionals list, with its notes and tags, is deleted when you close your account.
Your choices
You can change your language at any time in Settings. Subcontractors can stop receiving invitations with the unsubscribe link in any invitation email. You can stop WhatsApp messages by replying STOP. For any other request about your information — access, correction or deletion — write to support@galileipay.com and we will handle it; if your account has no email, we will ask you to confirm it from your WhatsApp number. We do not yet offer a self-service tool for this. We answer requests of access, correction and deletion within 45 days.
Security
Traffic is encrypted in transit, documents are stored encrypted, and access to production data is limited to the people who need it. No system is perfectly secure. If you believe your account has been compromised, write to support@galileipay.com immediately.
Not for children
GalileiPay is for adults and for businesses. It is not directed at anyone under 18 and we do not knowingly collect information from children.
Changes to this policy
If we change this policy we will update the date at the top. If the change is significant, we will tell you by email or, if your account has no email, over WhatsApp.
Contact
Questions about this policy: support@galileipay.com, or Galilei Technologies LLC, 131 Continental Dr, Suite 305, Newark, DE 19713.